Custom Order Consultation
Custom orders are designed for clients who want something not currently available in our shop. This process allows for creative personalization while maintaining the safety, quality, and performance standards that Stellar Black™ is known for.
Custom Order FAQs
📦 Custom Order Minimums
Custom projects begin at a $250 minimum spend, which covers design time, sourcing, setup, and production.
Typical starting points include:
- Candles:
6 large
12 medium
24 small / travel tins - Body Care:
12 units of any one product (butters, or oils) - Event Favors / Minis:
24+ pieces
Additional units are priced per item beyond the $250 minimum.
✨ What We Can Customize
Fragrance
Fully custom fragrance blends or scent direction inspired by notes, moods, memories, or references you love
All fragrances used are phthalate-free and selected for safe, intended use
Vessels
Custom vessel styles, shapes, and colors that are compatible with our wax systems
All vessels must be approved and tested by Blerd Essence® to ensure safe burn performance
Labels & Packaging
Event-specific or branded labels
Custom names, color palettes, and packaging direction
Allergy-Friendly Adjustments (Body Care)
Select ingredient swaps for allergies or sensitivities (example: nut-free or coconut-free options)
Adjustments are made within our existing, tested base formulas to ensure stability and shelf life
🚫 What We Do Not Offer
To protect quality, safety, and consistency, we do not offer:
- Entirely new or experimental product formulations
- Dyes, micas, glitter, or decorative additives
- Active ingredients that require additional safety or stability testing
- Untested or unsafe vessels
- Single-item or ultra-small custom orders
We customize the experience, not the chemistry.
⏳ Production Timeline
Because custom orders are created from scratch:
- Standard production: 3–6 weeks
- Larger or complex projects: 6–8 weeks
Production timelines begin only after:
- Custom Order Terms are reviewed and signed
- Final designs are approved
- The remaining balance is paid in full
Rush production may be available and approved on a limited, case-by-case basis for an additional fee.
🧾 Consultation & Next Steps
All custom projects begin with a 30-minute paid consultation. This allows us to:
- Review your idea and goals
- Confirm feasibility within our production scope
- Establish pricing, minimums, and timelines
Booking a consultation does not guarantee project acceptance. We reserve the right to decline projects that fall outside our scope, safety standards, or capacity.
🤝 Our Commitment
Stellar Black™ is committed to:
- Transparent communication
- Safe, high-quality materials
- Thoughtful, small-batch production
Custom work is a collaborative process, and these guidelines help ensure the best possible experience for everyone involved.
By booking, you agree to our Custom Consultation Terms & Conditions.