Accessibility Statement

STELLAR BLACK is committed to ensuring digital accessibility for all customers, including people with disabilities.
We strive to make our website as accessible and usable as possible for everyone.

We are actively working to improve the accessibility and usability of our website and aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which provide guidance on making web content more accessible to people with a wide range of abilities.

Ongoing Efforts

Our accessibility efforts include, but are not limited to:

  • Providing descriptive alternative text for images

  • Ensuring sufficient color contrast for readability

  • Supporting keyboard navigation

  • Structuring content to be compatible with screen readers and assistive technologies

  • Regularly reviewing and updating our site as accessibility standards evolve

Need Assistance?

If you experience difficulty accessing any part of our website, or if you have questions, feedback, or suggestions regarding accessibility, we want to hear from you.

Please contact us at:
Email: stellarblackhelp@gmail.com 

We will do our best to respond promptly and provide the information, product, or support you need in an accessible format.

 

Accessibility is an ongoing process, and we are committed to learning, improving, and serving our community with care.

  • The consultation fee is $50 and will be applied as a deposit toward your custom order if you move forward.

  • Cancellations made at least 24 hours in advance are eligible for a $48 refund. ($2 processing fee is nonrefundable.) Late cancellations and no-shows are nonrefundable.

  • A 10-minute grace period is provided. Appointments missed due to client-side technical issues are considered no-shows and are non-refundable.

  • If you attend the consultation but decide not to proceed, you may request a $23 refund by email within seven calendar days. After seven days, the project will be considered closed and the full consultation fee will be retained.

Submitting a questionnaire, receiving a booking link, or completing a consultation does not guarantee project acceptance. Stellar Black™ may decline projects that fall outside our scope, safety standards, timeline, or capacity.